WITH OVER 60 YEARS OF EXPERIENCE, Weber’s sole purpose and focus is to make Australia’s – and the world’s – best barbecues. Its reputation has been built on the quality of the products, the food and cooking experience consumers have with them, plus the incredible support and customer service that it offers.

Weber engages its customer base by educating them on their barbecue’s capabilities, and encourages them to “think outside of the barbecue square” in what they create. Lots of exciting developments are coming this year which will demonstrate that Weber is at the forefront of the barbecue industry. It connects with its customer base through evergrowing social media platforms, ensuring the best possible experience and meals with Weber products.

The Australian-based customer service department takes a variety of questions and enquiries, which creates a direct line of communication with customers from which Weber can learn, and hear feedback. Barbecue cooking demonstrations at most retailers during the ‘season’ helps Weber share, discuss and educate customers, and communicate about how to use Weber products, and how they can improve these results with different methods, techniques and approaches.

For more information, visit


"Iconic brand that lasts for ever, makes great products that work well."

MALE, 60-64, NSW

"The name brand, trusted, established, lasts decades."

MALE, 30-34, SA

"Weber barbecues are easy to use, sturdy and easy to keep clean. They are good-quality products."

FEMALE, 40-44, NSW